What challenges do organizations typically face in SAM?

Organizations often encounter various challenges in Software Asset Management (SAM), but the complexity of licensing models stands out as a significant hurdle.

Complex licensing models can involve various elements such as consumption-based licensing, subscription models, and enterprise agreements, each of which comes with its own nuanced terms and conditions. This complexity can lead to confusion regarding compliance requirements and the actual usage of software within an organization. Companies may struggle to understand how many licenses they need, which types are required for various users, and whether their current practices align with vendor agreements. This can result in under-licensing, over-licensing, or non-compliance, all of which can have financial and operational repercussions.

Additionally, the intricate nature of some licensing agreements means that organizations often require specialized knowledge to navigate them, which might necessitate hiring experts or investing in training. This further complicates the management of software assets, making it essential for organizations to have a clear strategy and the appropriate resources in place to handle these challenges effectively.

While issues related to visibility into hardware usage, budget allocations, and previous software versions can also present challenges, the multifaceted and often opaque nature of licensing models significantly contributes to the struggles organizations face in SAM.