What is the primary goal of Operational Integration?

The primary goal of Operational Integration is to ensure a quality user experience throughout the software asset lifecycle. This concept focuses on how software is utilized within an organization, emphasizing the importance of integrating various operational processes and ensuring that users can effectively access and interact with the software. By prioritizing user experience, organizations can foster productivity, reduce friction in workflows, and enable users to maximize the value they gain from the software over its lifecycle. A positive user experience is critical for adoption and overall satisfaction, which leads to better utilization of software assets.

While cost reduction, installation efficiency, and hardware minimization are important operational objectives for many organizations, they are secondary outcomes that can result from effective operational integration, rather than the primary goal.