What types of changes does the Change Management Integration operate on?

The Change Management Integration primarily operates on Normal Type and Emergency Type changes. Normal changes refer to standard changes that follow the change management process, requiring thorough evaluation, approval, and scheduling. These are the typical changes that don't need to be handled urgently but must be well-planned and documented.

Emergency changes, on the other hand, are implemented quickly in response to an immediate need, usually to address a critical incident or malfunction that can severely impact the organization's operations. These changes may bypass some steps in the change management process to minimize downtime or risk. However, they still require a level of oversight to ensure that the necessary controls and evaluations are in place once the urgency has passed.

This delineation between Normal and Emergency types is essential for effective change management, ensuring that while regular operations can continue smoothly, there is also a streamlined approach to handling unexpected crises that necessitate rapid responses.