Which of the following is NOT considered a data type that needs to be tracked for SAM?

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User satisfaction is not considered a data type that typically needs to be tracked in Software Asset Management (SAM). SAM focuses primarily on managing software assets through the collection and analysis of data that directly relates to operational and compliance aspects of software usage.

Entitlements are crucial in SAM, as they represent the rights or licenses acquired for software use. Tracking entitlements helps ensure compliance with licensing agreements and enables organizations to maintain an accurate count of the licenses they need versus what they own.

Allocations pertain to how software is distributed and assigned to users or devices within the organization. Keeping track of allocations is essential for understanding who is using what software and whether the organization is maximizing its software investments effectively.

Foundation data lays the groundwork for all SAM activities by including essential information like software titles, versioning, and license agreements. This foundational information is necessary for tracking and managing software assets across the entire lifecycle.

In contrast, user satisfaction measures subjective feedback from users regarding software performance, usability, or support, which, while important for overall IT service management, does not directly impact the fundamental practices and responsibilities of software asset management. Thus, user satisfaction is less relevant in the context of the core data types tracked under SAM.

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