Which role is NOT included in the `sam_admin` privileges?

The correct choice highlights that the role of user support is not included within the sam_admin privileges. The sam_admin role typically encompasses responsibilities that align with overseeing and managing software assets, focusing on procurement, modeling, and contract management to ensure compliance and optimal usage of software resources.

The role of user support generally deals with providing assistance and solutions to end-users regarding software issues, troubleshooting, and ensuring users can effectively utilize the software. While user support is crucial for operations, it does not fall under the administrative privileges linked to software asset management, which are more strategic and focused on overarching governance rather than direct end-user assistance.

By establishing these distinctions, it's clear that the sam_admin role is crafted to operate on a level that oversees administrative functions, procurement processes, and contract negotiation rather than day-to-day user support tasks. This is essential for organizations looking to maintain a structured and compliant software asset management framework.